Kentucky 811 (Before You Dig)
Building a deck, fence, home addition or putting in a pool? Planting some trees or shrubs to enhance the beauty of your home? Call Kentucky 811 before beginning any excavation or digging work in your yard. Kentucky 811 will notify the appropriate utilities to come out and locate the lines to help prevent accidental line cuts and dig-ins leading to interruptions of your service.
- Call 811 two business days prior to excavation
- Wait the required amount of time
- Respect the marks
- Dig with care
Louisville Gas & Electric
Residential Service Call Center (Monday - Friday 7am - 7pm) (502) 589-1444
Power Outages/Downed Power Lines? (502) 589-3500 (24/7)
Suspect a Gas Leak? (502) 589-5511 (24/7)
LGE Main Page http://www.lge-ku.com/lge/
Report a Street Light Outage https://secure.lge-ku.com/common/CallCenterMail/contact_lge_streetlight.asp
Storm Outage Information http://www.lge-ku.com/storm/default.asp
Energy Efficiency Programs http://www.lge-ku.com/ee/default.asp
Plant a tree in the right place http://www.lge-ku.com/rsc/right_tree_right_place.pdf
Metro Sewer District
MSD Main Page http://www.msdlouky.org/
Online Customer Service: http://dp.msdlouky.org/DP1/Metroplex/Louisville/customerservice/selectbyservno.asp
MSD Contact us: http://www.msdlouky.org/contact/index.html
Call Customer Service at (502) 587-0603
MSD's 24 hour Customer Service Department is always available to answer any questions...
- My sewer is backed up. What should I do?
- Will you please explain my wastewater bill?
- What is a sinkhole?
- What can I do about drainage issues?
Louisville Water Company
Main Page: http://www.louisvilleky.gov/lwc/
Customer Service: (502) 583-6610, or 888-535-6262 (Toll Free)
Hours: Mon-Fri 8:00 AM - 7:00 PM
Online Customer Service: http://www.louisvilleky.gov/LWC/Customers/
Online Bill Pay: http://www.louisvilleky.gov/LWC/Customers/OnlinePaymentOptions.htm
FAQ: http://www.louisvilleky.gov/LWC/Customers/customer_service_faq.htm